We're now integrated with Cool Change Heating & Air. Same Family-Owned. Same Great Service.
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We won't sell you a new AC or Furnace

We'll fix the one you have!
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    Joseph James
    July 12, 2023

    Had to replace my heating and air conditioning system. It was a mess from the previous owner. FixMyAC quickly reviewed it and gave we a comprehensive set of options to correct the situation. Caleb did a great job with the proposals. Michael and Santos did an exceptional job installing it. Also the we’re on time, neat with their work, attentive and courteous. Can’t say enough for FixMyAC!

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    Stephanie Rogers
    July 6, 2023

    My original AC unit stopped working right before the 4th of July holiday. Stephanie was able to get a technician out the same day. It was beyond repair, but Damian provided us with a portable AC unit we can rent until the new system is installed.

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    John Ward
    June 22, 2023

    I've worked with the Coolchange (919fixmyac) team for over ten years. I selected them because I wanted a partner to help maintain my aging units and the entire team delivered. Stephanie and Brittany are always attentive and do an excellent job with contracts and dispatching, creating a superior customer experience. Miles and his service team also continue to exceed expectations with the spring and fall scheduled maintenance. His prior military service shines in his work, marked by his thoroughness and attention to detail. Coolchange(919fixmyac) replaced both of these AC/Furnace systems in May, and that experience exceeded my expectations. Working with Caleb during the sales and SOW process was a pleasure. He was also very knowledgeable and a pleasure to work with. Most importantly, I want to mention the installation crew, Santos and Michael. Like Miles, they took great care in the work and operated like a machine, completing the installation ahead of schedule. They were very personable and highly attentive as well. Stephanie and Brittany were excellent, as is always the case.

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    Wes
    May 14, 2023

    I had them diagnose my 18 year old heat pump that quit in February '23. Wasn't cost effective to repair (compressor took a dump) so they replaced. Install incorrect unit (incorrect voltage). Not really their fault because it was mislabeled. Returned with correct unit in three days. The techs were very nice and professional. They worked in the cold rain to get it done with no complaining. The office ladies communicated very well. Did what they said and show up when they promised.

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    Aaron Radford
    February 2, 2023

    Miles did a fantastic job inspecting the home I was considering buying. He was thorough, methodical and took time to answer any questions I had as he conducted his inspection, not to mention related well person to person. I felt I had an excellent grasp of the situation from the inspection. Well worth it!

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    Glazed Beaufort
    October 3, 2022
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    Palak Barot
    October 3, 2022
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    Hunter Lego
    October 3, 2022

    Great service! Family owned and understanding.

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    Brian Brown
    October 3, 2022

    Amazing people and service. My AC went out and with 2 young kids in summer heat that is no fun. They understood completely and had my AC up and running immediately. I can't thank them enough.

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    Corie Brown
    October 3, 2022

    This company was amazing from start to finish. They communicated with me through the entire process as well and gave me the best price in the area. The tech was very professional and knowledageable of my AC unit. As long as I am in the Raleigh area this company has my business.

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    Doreen Daly
    July 27, 2022

    Did a through check of my unit. Didn't try to pressure me too but anything

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    Casey Charles
    July 16, 2022

    Called because my AC wouldn't engage in the middle of summer. Scheduled me next day, Santos came by, asked me for particulars on what was happening, and then immediately got to work. He was very polite and humored me by laughing at my dumb jokes. I accidentally steered him to the wrong heat pump for my townhouse and likely wasted an hour+ of his work day, after 5pm. He was courteous and polite regardless, and didn't charge me for a service he provided while troubleshooting a problem that didn't exist, because I pointed him in the wrong direction. He was not only good natured and polite about it, he had every right to charge me and didn't. My AC was repaired the same day he came in. I highly recommend this company.

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    Jo Dewell
    June 22, 2022

    I called our usual A/C company on Saturday and was told they would call back. No call back Saturday or Sunday. My husband called on Monday and they said they could be out on Wednesday. We have older dogs that can’t handle the heat. I have heard the ad for 1-800 fix my A/C several times so I called and was greeted by Gina, a kind and energetic voice that took my information and said I can get a technician out today. Within two hours Eric a very professional and knowledgeable technician came out and tested our unit, made a diagnosis, cleaned and repaired the unit. He explained everything both in person and on the invoice. Our A/C is now working great. We would definitely recommend this company and we will be using them for future A/C maintenance. J. Dewell

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    rachel hoyle
    June 15, 2022

    I absolutely love doing business with this company. We have used them for years and their workers really show integrity and superior knowledge. They have done both maintenance and repairs on my unit until it came time for us to get a new AC, which they installed. Really happy with the whole company! If you want to be COOL, give JD and his group a call! 😎

    Very reputable company! I have used this company for my maintenance needs for years. The technicians are always prompt and informative about my air conditioner/furnace. I suggest their services to all my friends and family and they are always happy. Nice, family owned company.

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    Greatus Soldiera
    June 15, 2022

    Spent $1500 repairing an ac and broke 4 days later, no integrity at all.

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    Lazy Mermaid
    June 15, 2022

    919 Fix My AC is a great company! Highly recommend them. They fixed my older air conditioning quickly so that I could be nice and cool again! Everyone in the company was professional and helpful. The technician was on time and very informative. Great customer service!

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    Austin G.
    June 15, 2022

    I feel obligated to help keep this company’s rating from plummeting and will also be sending a note to WRAL. At the end of the day, it sounds like the tech troubleshot, in order, the things he was supposed to. I’m not an HVAC tech but I at least understand that you can’t test coils for leaks instantly. If the system was low and he filled it back up, the only way to find out if there’s a serious leak or not is to give it a few days or weeks. Don’t let dance culture affect your decision on whether or not to do business with someone. Their reviews were perfectly fine before this incident. As an owner of a concrete lifting business with about 60 5-star reviews, I know how important Google reviews are to a small biz, especially in a saturated market like HVAC. Kudos to the owner for even refunding $350.

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    Chris D
    June 15, 2022
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    Robert meyer
    June 15, 2022

    I saw the news report from WRAL saying Frank is upset, because Frank is cooling off in Colorado for work, while his family is stuck in Raleigh, melting like the wizard of oz. 919 Fix my Ac didn't figure out the problem right away...... This is the problem with our country. The news is so fast to point a finger. This company is most likely honest, they have great reviews. But here you have " Frank" working out of town and his A/c goes out. Now "Frank" has a lonely partner at home, who is taking care of the kids doing everything she can, and feels unappreciated because "Frank" is always away, and he doesn't understand how much she does when he is away drinking cold Colorado beer when he gets off work. Now Franks wife is upset because her air went out, and she calls Frank crying. Now Frank has to do his part and call a company to come fix the problem. Well, the technician was unable to fix it, but he or she at least gave Franks wife cool air for a few more days because he filled the system up with freon, not knowing the coil had a leak. So Mrs.karen now has cool air for a few days. Well the system takes a poop again. New company comes out and finds out the coil has a leak. They tell Frank he needs a new system. Well Frank now spent 6000$ on a new system. When he could have just asked the company how much a new coil cost. So the second company came out, and just destroyed Frank more then this company. So really its not 919 Fix My ACs fault. Its Franks fault for not wearing the pants in his relationship, and making his personal family problems stay at home and not pandering how everything else is someone else's fault and just owning up to the fact that his marriage is failing.. and he needs to by a TRANE next time, and not a effin Goodman. If there is any advice I could give you "FRANK"....anytime I want attention, I go steal something from Walmart.... Grow a pair and turn off the News brother.

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    Cody Roberts
    June 15, 2022

    Wral news station did a report on this company due to poor workmanship and screwing over a client. Use at your own risk.

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    Philip Renwick
    May 2, 2022

    Eric came listened inspected, diagnosed, and fixed our AC issue where competitors did not. The process took less than 2 hours and the price was very reasonable, and the isswue is fixed. Very happy.

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    Paul Hughes
    February 14, 2022

    Awesome customer service!! Called them at 8am as our heating system had stopped working on a 28 degree morning, by 10:30 Miles had arrived and diagnosed the issue quickly, and fixed the problem shortly afterwards. Miles was great throughout the whole process, very knowledgeable technician and not pushy with services like other companies around here. I would use them again in a heartbeat!! Highly recommended!!

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    Chip Patterson
    October 28, 2021

    919 Fix My AC has assisted us with multiple HVAC issues, most recently a faulty thermostat that required a replacement. I received excellent service getting the appointment booked quickly after the thermostat went out and Kenny was professional and knowledgable as he quickly diagnosed the issue and offered a solution.

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    Deanna Householder
    August 14, 2021

    Quick and professional service. Very grateful they were able to repair my HVAC! Recommend them to anyone.

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    Mike Oxlong
    May 8, 2021
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    Nancy King
    May 5, 2021
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    Bryan Johnson
    April 27, 2021

    I would highly recommend this company. My ac fan motor went out. The technician was on time, very courteous and extremely knowledgeable. Replaced the fan, added coolant and thoroughly checked the unit for other issues. Great company to deal with.

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    Luther Snyder
    March 15, 2021
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    Connie Aycock
    February 8, 2021

    My air conditioning unit stopped working, so I called for appointment. Chelsea, the secretary, I must say is one of the most efficient persons that I have ever had the pleasure to deal with! Very courteous, pleasant & always follows up. She scheduled me with technician, Freddie, who was prompt & did what I considered a thorough diagnostic on unit! He replaced a part which he had with him, which was nice that I didn’t have to wait for it to be ordered! He was very considerate, & respectful & did a great job! Very happy with service i get from this company! I highly recommend it!

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    Riley Zimmerman
    November 30, 2020

    Have had repairs and servicing performed on both our AC and heating unit. Response time was excellent, service person professional and helpful, and price reasonable for what was done. Will continue to use and recommend.

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    Kimber Peralta
    October 28, 2020

    Excellent and prompt service and good availability! Also very reasonable pricing.

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    Chad Lynch
    October 1, 2020

    If you have any issues with your air conditioner or heater you will be very satisfied and well served by 919 fix my AC. JD and Chelsea- are two of the most wonderful people you will ever have the pleasure of working with. They are professional, kind, courteous and most importantly extremely knowledgeable. They never try to upsell anything that’s not necessary and JD, the owner, spent at least a month to three months at my house getting my air conditioning working properly. It was only after he was finished that I learned that he was not going to charge me any more than the small amount that he initially quoted me because he said it was not my fault. That is a real and true and honest business owner! I am indebted to this man and this company forever! I will forever be grateful and refer he and his entire team at every possible opportunity! To say that I highly recommend them would be the understatement of the year! They deserve only the best.

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    T Bermudez
    August 15, 2020

    Rip Off Alert! I have an old AC unit that started blowing hot air. I figured if the problem was anything less than a compressor, it would be worth it to fix and keep running for a couple more years. The tech, Sean, came out and said I needed to replace two parts, the capacitor and the contactor. I was charged 439$ for these two parts which took five minutes to install and were charged at a 1000 percent markup. However, he did not show me any proof that the parts were defective nor did he leave the supposedly defective parts with me. Also, I just had the capacitor replaced a couple years before. It soon became apparent that the problem that was not fixed. The next week was exceptionally cool with temperatures in the low 70s, yet the AC ran constantly just to squeeze out a little cool air which was basically the same temperature as outdoors. As soon as the heat went back up this week, the compressor cut out again. In short, the actual problem with my AC was a failing compressor, which Sean admitted on his second visit. Nonetheless, he tried to sell me on a coil cleaning and refrigerant recharge. Obviously, FixmyAC will never admit that the two parts they replaced did not need replacing and were not the actual problem. Sean saw an easy way to charge me a lot of money for parts with little work on his part, and after 20 years in the business I'm sure he knows that a failing compressor will temporarily blow cold after being shut off for several hours. They tell you to shut off your AC hours before they come, supposedly so that the coils aren't frozen, but I suspect this is a secondary reason. Quite the little scam. The owner, JD, is an excellent talker and I'm sure he is successful in convincing most unhappy customers that the issue is their fault. He pivoted seamlessly from saying that the compressor just suddenly failed in a week's time, to blaming me for not cleaning the unit, and finally questioning why it took a whole 10 days for a second call if the unit wasn't fixed. Well, here is your answer JD, I took over a week to call back because the temps last week were exceptionally cool which put less stress on the failing compressor and made it less noticeable to me. There was never anything wrong with those parts they replaced, and it only appeared to be fixed because of the 12 hour break I gave the AC and the cool temperatures that week. I offered to accept a partial refund for the unnecessarily replaced parts but JD wasn't having that. I spent almost an hour debating back and forth with him on the phone. During the conference call Sean he stated that he was sick of customers complaining. There must be a lot of us. Now I have no recourse but to contact the BBB. To sum up, FixmyAC sold me two unnecessary parts when the real problem was a failing compressor, never showed any evidence that those parts did in fact fail, and refused to give me even a partial refund. Now theyre trying to block a negative review by making their page display in French. To anyone who reads this, I recommend two things: First, have them diagnose the problem and if they want to replace parts, order them and replace them yourself. Obviously this would not have solved the problem in this case, but it would have saved me a bunch of money. Secondly, if they do replace parts, have them leave the old part with you. There is no reason for them to take a supposedly broken part with them unless they are trying to rip you off.

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    Karen B
    August 1, 2020

    I am so pleased with the work provided by Nic from 919FixMyAC.com. My AC stopped working completely last night. I had no idea who to call so I asked for recommendations on NextDoor. I went with this company and am so glad I did. I called this morning and spoke to Megan, who was extremely courteous and helpful. Within an hour, Nic was at my door. He was efficient, honest and fixed my AC! He showed me exactly what the issue was (I needed a new part) and fixed it promptly. I was very fairly charged and I’m extremely happy with Nic’s work and with this company. I highly recommend 919FixmyAC!

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    Elise Hauser
    July 30, 2020

    I cannot say enough good things about 919 Fix My AC. I had an older system that finally gave up the ghost over the July 4th weekend. They came out on Monday and recommended a totally new system. The technicians they sent out for the installation were great. They arrived right on time, were very professional. For me the best part was that they ran into some difficulty with the install, and at one point they thought they might have to finish the job over 2 days. But in the end they really buckled down and pushed thru. They went above and beyond to make sure the system was fully up and operational before they left. I also have been very impressed with Chelsea from their office who I communicated with for setting the appointment and doing invoicing. She was amazing to work with. Always a prompt response via email, and when they initially sent over the invoice she walked me through everything and really helped me feel confident that I understood everything. 2 other services the company offers that I really appreciate are that they let me borrow (at no extra cost) a portable AC unit in the time between my air breaking and the new installation. This was a life saver, I do not know what I would have done for 3 weeks in July with no AC. They also handle filing all the information for the rebates from the gas and electric companies. That service is literally worth hundreds of dollars.

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    JR Lorenzetti
    July 24, 2020

    Technician was very knowledgeable, professional and patient. He explained every step of the process. He was meticulous about each step. Very well equipped with right tools for the job. Only left after units was running as per manufacturer’s specifications. Well done, Simo!

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    Alex Ashcraft
    July 17, 2020

    919 Fix My AC is so easy to do business with and offers amazing customer service. The technician was timely, professional and very thorough. We’ll be using them for all of our HVAC needs going forward and recommending them to friends & family!

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    E. Washington
    June 3, 2020
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    Hugh Janis
    May 21, 2020

    😡👎

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    Ms Hunt
    May 19, 2020

    I recently saw your TV ad. It reminded me I hadn't given you my feedback/review for the great customer service I received in Feb. Nic, the service tech came out to check my heat on the same day I called. He was on time, professional and took the time to literally show me the issue with the heat exchanger & inducer motor. Parts were ordered.. he & Aaron returned a couple of weeks later to make repairs. They had my heat back on in less than 2 hrs. I was very pleased with the honesty, integrity, price & quality provided by this company. I will definitely be a return customer. Chelsea, the dispatcher was very pleasant to work with as well.

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    Diane Richard
    December 10, 2019

    Nic was great! Arrived on time, was very pleasant to work with, shared lots of information and listened to and answered my questions and actually figured out exactly what was wrong! Got the unit to at least limp along while we decide on repair vs replace. A competitor did not get the unit back operating and just offered replacement options (or a very expensive repair and left it not working) and so we really appreciate hearing what was actually going on and why and would definitely work with Nic again.

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    Katie Salberg
    November 20, 2019

    Completely satisfied. Great work, even when challenges arose. Very prompt and professional. Fair pricing.

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    stan pace
    October 18, 2019

    Also -- these guys are super honest about repairs they plan to do. In the case of my old AC unit - JD offered up several new unit install options since the repair was likely not to last long. Super Install job on a new Trane unit - at fair price that could not be beaten by any competitor.

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    Ronald Delatorre
    October 2, 2019
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    Beth Thoresen
    August 22, 2019

    I highly recommend 919 Fix My AC! Their service is outstanding and their prices are fair. I purchased the maintenance package and have definitely gotten my money's worth - a really good value!!

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    Taylor Vaughan
    July 20, 2019

    Noticed my AC out at about 8:00 PM, decided to leave a message on 919FixMyAC's web site because I like the idea of fixing rather than getting pressure to replace a whole system. Got a very friendly call from Chelsea the next morning and had an appointment for later that same day. Nic called to let me know he was on his way at the scheduled time, arrived, asked a couple of questions about the problem and promptly diagnosed the problem after a couple electric tester measurements. Replaced the faulty capacitor on the compressor unit and we were back in business in less than an hour of his arrival and less than 20 hours after we noticed a problem. Very friendly people, quick, fulfill promises, all at a fair price. Can't beat that!!

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    Drew Gainor
    July 18, 2019

    These guys are awesome! Paul really took the time to figure out what has been causing our AC issues that have been plaguing us since we bought our house. He goes out of his way every time he is here to make sure we are happy and does not try to sell us any overpriced or unnecessary equipment we do not need. It's also worth mentioning how great their dispatcher Chandelor is. She is always on top of everything and squeezes us in if necessary.

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    Emily Smith
    June 10, 2019

    WE HAVE COLD AC AGAIN!!! I cannot say enough great things about this company, they never fail to get things done on time. I've used them twice and each time they came out the same day. They always fix what needed to be done in a short amount of time. JD is always very nice over the phone and makes sure he can get someone out for me, for example I called this morning around 8:30am and someone was here within 30 mins! Nic was great to work with, very friendly and very efficient with his work. He was able to figure out the problem quickly and replace the part just as fast after picking it up. Also want to give a great review to Chandelor that I spoke with over the phone she was nice to talk to and was the one that gave me the pricing. I highly highly highly recommend them!!!! THANK YOU THANK YOU!!!

Air Conditioning
Repair

Fast, reliable air
conditioning repair

Heating &
Furnace Repair

Top quality furnace
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HVAC
Maintenance

Keep your HVAC system
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HVAC
Installation

When fixing your system
is not an option
919FixMyAC Vans

Fast, Honest, and Reliable Air Conditioning & Heating Repairs Throughout the Greater Raleigh and Wilmington Areas.

Our goal is to be Raleigh’s best, most trusted, and most reliable AC repair company by serving our customers with honesty and integrity, and by providing the Triangle’s finest AC repair and maintenance services.
We're now integrated with Cool Change Heating & Air. Same Family-Owned. Same Great Service.
Visit Site

Our Guarantee

If we can’t repair the heating or air conditioning system you have, we will not charge you a service call!
When you choose 919 Fix My AC you are choosing a local Heating and Air Conditioning company whose entire focus is to repair the HVAC unit you have, NOT to try and sell you a new heating or cooling system!

We don’t have salesmen disguised as technicians. In fact, 919 Fix My AC was established to answer the needs of most Raleigh homeowners who don’t want their air conditioning unit replaced, unless it’s absolutely necessary.

Today 919 Fix My AC has grown into one of the best air conditioning repair companies in Raleigh, Wake Forest, Cary, Rolesville, Knightdale, Morrisville, Garner, Apex, and Beaufort.

From 919 Fix My AC’s exceptional customer service to its rigorously screened, background checked, and certified HVAC technicians, everyone at 919 Fix My AC is committed to being Raleigh’s top rated air conditioning repair company in customer satisfaction.

We are proud to provide you FAST, HONEST, top-notch repairs and maintenance for your air conditioner, heat-pump, and furnace, at a reasonable price and without the up-sell. And our flat-rate pricing means that you don’t have to worry about surprise charges or open-ended hourly billing.
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919FixMyAC Vans - Raleigh skyline

We Service and Repair All Makes & Models of HVAC Systems

919 Fix My AC services all makes and models of air conditioning & heating equipment in the greater Raleigh Area, including Wake Forest, Cary, Rolesville, Knightdale, Morrisville, Garner, Apex and Beaufort. All parts used for repairing your heating and air conditioning system are specific to your brand. We never use inferior aftermarket brands.

Why Choose Us?

No Games – Just HVAC Repairs

As opposed to many other local or national HVAC companies, 919 Fix My AC won’t try to sell you a new heat pump, a new furnace, or a new air conditioning system. We will not send a salesperson disguised as a technician in the hopes of selling you a brand new HVAC system. When you call us, you can trust us to repair the HVAC unit you already have. And if we find that we cannot repair your system, our the service call is FREE!

Upfront Fair Market Pricing

We are proud of our pricing. While we are not the cheapest and we are NOT the most expensive AC repair company in Raleigh. We firmly believe that you get what you pay for, but we also believe in treating our customers the way we want to be treated: fairly. Plus we use a flat fee pricing structure which guarantees you will never have to worry about open-ended hourly costs, or hidden charges.

No Up-Sell on our Heating & Air Conditioning Repair

919 Fix My AC is proud to have a business model based on providing only the services that you actually want and need. We do not use tactics such as advertising very low prices on a service just to get our “foot in the door” to try and sell you a bunch of products you don’t need. We value your trust and are committed to keeping it!
Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
919 Fix my AC offers heat pump furnace repair for Raleigh and surrounding citiesLearn more  →
An all-in-one customer service platform that helps you balance everything your customers need to be happy.
919 Fix my AC offers AC tune ups and HVAC maintenance for Raleigh and surrounding citiesLearn more  →
An all-in-one customer service platform that helps you balance everything your customers need to be happy.
919 Fix my AC offers Raleigh residents new HVAC systems and AC replacement when repairing your AC is no longer an optionLearn more  →

Heating and Air Conditioning Repair Reviews

Read what our Heating and Air Condioning clients say about us.
4.8
Based on 85 Reviews
google
Joseph James
July 12, 2023

Had to replace my heating and air conditioning system. It was a mess from the previous owner. FixMyAC quickly reviewed it and gave we a comprehensive set of options to correct the situation. Caleb did a great job with the proposals. Michael and Santos did an exceptional job installing it. Also the we’re on time, neat with their work, attentive and courteous. Can’t say enough for FixMyAC!

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Stephanie Rogers
July 6, 2023

My original AC unit stopped working right before the 4th of July holiday. Stephanie was able to get a technician out the same day. It was beyond repair, but Damian provided us with a portable AC unit we can rent until the new system is installed.

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John Ward
June 22, 2023

I've worked with the Coolchange (919fixmyac) team for over ten years. I selected them because I wanted a partner to help maintain my aging units and the entire team delivered. Stephanie and Brittany are always attentive and do an excellent job with contracts and dispatching, creating a superior customer experience. Miles and his service team also continue to exceed expectations with the spring and fall scheduled maintenance. His prior military service shines in his work, marked by his thoroughness and attention to detail. Coolchange(919fixmyac) replaced both of these AC/Furnace systems in May, and that experience exceeded my expectations. Working with Caleb during the sales and SOW process was a pleasure. He was also very knowledgeable and a pleasure to work with. Most importantly, I want to mention the installation crew, Santos and Michael. Like Miles, they took great care in the work and operated like a machine, completing the installation ahead of schedule. They were very personable and highly attentive as well. Stephanie and Brittany were excellent, as is always the case.

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Wes
May 14, 2023

I had them diagnose my 18 year old heat pump that quit in February '23. Wasn't cost effective to repair (compressor took a dump) so they replaced. Install incorrect unit (incorrect voltage). Not really their fault because it was mislabeled. Returned with correct unit in three days. The techs were very nice and professional. They worked in the cold rain to get it done with no complaining. The office ladies communicated very well. Did what they said and show up when they promised.

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Aaron Radford
February 2, 2023

Miles did a fantastic job inspecting the home I was considering buying. He was thorough, methodical and took time to answer any questions I had as he conducted his inspection, not to mention related well person to person. I felt I had an excellent grasp of the situation from the inspection. Well worth it!

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Hunter Lego
October 3, 2022

Great service! Family owned and understanding.

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Brian Brown
October 3, 2022

Amazing people and service. My AC went out and with 2 young kids in summer heat that is no fun. They understood completely and had my AC up and running immediately. I can't thank them enough.

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Corie Brown
October 3, 2022

This company was amazing from start to finish. They communicated with me through the entire process as well and gave me the best price in the area. The tech was very professional and knowledageable of my AC unit. As long as I am in the Raleigh area this company has my business.

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Doreen Daly
July 27, 2022

Did a through check of my unit. Didn't try to pressure me too but anything

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Casey Charles
July 16, 2022

Called because my AC wouldn't engage in the middle of summer. Scheduled me next day, Santos came by, asked me for particulars on what was happening, and then immediately got to work. He was very polite and humored me by laughing at my dumb jokes. I accidentally steered him to the wrong heat pump for my townhouse and likely wasted an hour+ of his work day, after 5pm. He was courteous and polite regardless, and didn't charge me for a service he provided while troubleshooting a problem that didn't exist, because I pointed him in the wrong direction. He was not only good natured and polite about it, he had every right to charge me and didn't. My AC was repaired the same day he came in. I highly recommend this company.

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Jo Dewell
June 22, 2022

I called our usual A/C company on Saturday and was told they would call back. No call back Saturday or Sunday. My husband called on Monday and they said they could be out on Wednesday. We have older dogs that can’t handle the heat. I have heard the ad for 1-800 fix my A/C several times so I called and was greeted by Gina, a kind and energetic voice that took my information and said I can get a technician out today. Within two hours Eric a very professional and knowledgeable technician came out and tested our unit, made a diagnosis, cleaned and repaired the unit. He explained everything both in person and on the invoice. Our A/C is now working great. We would definitely recommend this company and we will be using them for future A/C maintenance. J. Dewell

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rachel hoyle
June 15, 2022

I absolutely love doing business with this company. We have used them for years and their workers really show integrity and superior knowledge. They have done both maintenance and repairs on my unit until it came time for us to get a new AC, which they installed. Really happy with the whole company! If you want to be COOL, give JD and his group a call! 😎

Very reputable company! I have used this company for my maintenance needs for years. The technicians are always prompt and informative about my air conditioner/furnace. I suggest their services to all my friends and family and they are always happy. Nice, family owned company.

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Lazy Mermaid
June 15, 2022

919 Fix My AC is a great company! Highly recommend them. They fixed my older air conditioning quickly so that I could be nice and cool again! Everyone in the company was professional and helpful. The technician was on time and very informative. Great customer service!

google
Austin G.
June 15, 2022

I feel obligated to help keep this company’s rating from plummeting and will also be sending a note to WRAL. At the end of the day, it sounds like the tech troubleshot, in order, the things he was supposed to. I’m not an HVAC tech but I at least understand that you can’t test coils for leaks instantly. If the system was low and he filled it back up, the only way to find out if there’s a serious leak or not is to give it a few days or weeks. Don’t let dance culture affect your decision on whether or not to do business with someone. Their reviews were perfectly fine before this incident. As an owner of a concrete lifting business with about 60 5-star reviews, I know how important Google reviews are to a small biz, especially in a saturated market like HVAC. Kudos to the owner for even refunding $350.

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Robert meyer
June 15, 2022

I saw the news report from WRAL saying Frank is upset, because Frank is cooling off in Colorado for work, while his family is stuck in Raleigh, melting like the wizard of oz. 919 Fix my Ac didn't figure out the problem right away...... This is the problem with our country. The news is so fast to point a finger. This company is most likely honest, they have great reviews. But here you have " Frank" working out of town and his A/c goes out. Now "Frank" has a lonely partner at home, who is taking care of the kids doing everything she can, and feels unappreciated because "Frank" is always away, and he doesn't understand how much she does when he is away drinking cold Colorado beer when he gets off work. Now Franks wife is upset because her air went out, and she calls Frank crying. Now Frank has to do his part and call a company to come fix the problem. Well, the technician was unable to fix it, but he or she at least gave Franks wife cool air for a few more days because he filled the system up with freon, not knowing the coil had a leak. So Mrs.karen now has cool air for a few days. Well the system takes a poop again. New company comes out and finds out the coil has a leak. They tell Frank he needs a new system. Well Frank now spent 6000$ on a new system. When he could have just asked the company how much a new coil cost. So the second company came out, and just destroyed Frank more then this company. So really its not 919 Fix My ACs fault. Its Franks fault for not wearing the pants in his relationship, and making his personal family problems stay at home and not pandering how everything else is someone else's fault and just owning up to the fact that his marriage is failing.. and he needs to by a TRANE next time, and not a effin Goodman. If there is any advice I could give you "FRANK"....anytime I want attention, I go steal something from Walmart.... Grow a pair and turn off the News brother.

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Philip Renwick
May 2, 2022

Eric came listened inspected, diagnosed, and fixed our AC issue where competitors did not. The process took less than 2 hours and the price was very reasonable, and the isswue is fixed. Very happy.

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Paul Hughes
February 14, 2022

Awesome customer service!! Called them at 8am as our heating system had stopped working on a 28 degree morning, by 10:30 Miles had arrived and diagnosed the issue quickly, and fixed the problem shortly afterwards. Miles was great throughout the whole process, very knowledgeable technician and not pushy with services like other companies around here. I would use them again in a heartbeat!! Highly recommended!!

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Chip Patterson
October 28, 2021

919 Fix My AC has assisted us with multiple HVAC issues, most recently a faulty thermostat that required a replacement. I received excellent service getting the appointment booked quickly after the thermostat went out and Kenny was professional and knowledgable as he quickly diagnosed the issue and offered a solution.

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Deanna Householder
August 14, 2021

Quick and professional service. Very grateful they were able to repair my HVAC! Recommend them to anyone.

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Bryan Johnson
April 27, 2021

I would highly recommend this company. My ac fan motor went out. The technician was on time, very courteous and extremely knowledgeable. Replaced the fan, added coolant and thoroughly checked the unit for other issues. Great company to deal with.

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Connie Aycock
February 8, 2021

My air conditioning unit stopped working, so I called for appointment. Chelsea, the secretary, I must say is one of the most efficient persons that I have ever had the pleasure to deal with! Very courteous, pleasant & always follows up. She scheduled me with technician, Freddie, who was prompt & did what I considered a thorough diagnostic on unit! He replaced a part which he had with him, which was nice that I didn’t have to wait for it to be ordered! He was very considerate, & respectful & did a great job! Very happy with service i get from this company! I highly recommend it!

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Riley Zimmerman
November 30, 2020

Have had repairs and servicing performed on both our AC and heating unit. Response time was excellent, service person professional and helpful, and price reasonable for what was done. Will continue to use and recommend.

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Kimber Peralta
October 28, 2020

Excellent and prompt service and good availability! Also very reasonable pricing.

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Chad Lynch
October 1, 2020

If you have any issues with your air conditioner or heater you will be very satisfied and well served by 919 fix my AC. JD and Chelsea- are two of the most wonderful people you will ever have the pleasure of working with. They are professional, kind, courteous and most importantly extremely knowledgeable. They never try to upsell anything that’s not necessary and JD, the owner, spent at least a month to three months at my house getting my air conditioning working properly. It was only after he was finished that I learned that he was not going to charge me any more than the small amount that he initially quoted me because he said it was not my fault. That is a real and true and honest business owner! I am indebted to this man and this company forever! I will forever be grateful and refer he and his entire team at every possible opportunity! To say that I highly recommend them would be the understatement of the year! They deserve only the best.

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Karen B
August 1, 2020

I am so pleased with the work provided by Nic from 919FixMyAC.com. My AC stopped working completely last night. I had no idea who to call so I asked for recommendations on NextDoor. I went with this company and am so glad I did. I called this morning and spoke to Megan, who was extremely courteous and helpful. Within an hour, Nic was at my door. He was efficient, honest and fixed my AC! He showed me exactly what the issue was (I needed a new part) and fixed it promptly. I was very fairly charged and I’m extremely happy with Nic’s work and with this company. I highly recommend 919FixmyAC!

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Elise Hauser
July 30, 2020

I cannot say enough good things about 919 Fix My AC. I had an older system that finally gave up the ghost over the July 4th weekend. They came out on Monday and recommended a totally new system. The technicians they sent out for the installation were great. They arrived right on time, were very professional. For me the best part was that they ran into some difficulty with the install, and at one point they thought they might have to finish the job over 2 days. But in the end they really buckled down and pushed thru. They went above and beyond to make sure the system was fully up and operational before they left. I also have been very impressed with Chelsea from their office who I communicated with for setting the appointment and doing invoicing. She was amazing to work with. Always a prompt response via email, and when they initially sent over the invoice she walked me through everything and really helped me feel confident that I understood everything. 2 other services the company offers that I really appreciate are that they let me borrow (at no extra cost) a portable AC unit in the time between my air breaking and the new installation. This was a life saver, I do not know what I would have done for 3 weeks in July with no AC. They also handle filing all the information for the rebates from the gas and electric companies. That service is literally worth hundreds of dollars.

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JR Lorenzetti
July 24, 2020

Technician was very knowledgeable, professional and patient. He explained every step of the process. He was meticulous about each step. Very well equipped with right tools for the job. Only left after units was running as per manufacturer’s specifications. Well done, Simo!

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Alex Ashcraft
July 17, 2020

919 Fix My AC is so easy to do business with and offers amazing customer service. The technician was timely, professional and very thorough. We’ll be using them for all of our HVAC needs going forward and recommending them to friends & family!

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Ms Hunt
May 19, 2020

I recently saw your TV ad. It reminded me I hadn't given you my feedback/review for the great customer service I received in Feb. Nic, the service tech came out to check my heat on the same day I called. He was on time, professional and took the time to literally show me the issue with the heat exchanger & inducer motor. Parts were ordered.. he & Aaron returned a couple of weeks later to make repairs. They had my heat back on in less than 2 hrs. I was very pleased with the honesty, integrity, price & quality provided by this company. I will definitely be a return customer. Chelsea, the dispatcher was very pleasant to work with as well.

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Diane Richard
December 10, 2019

Nic was great! Arrived on time, was very pleasant to work with, shared lots of information and listened to and answered my questions and actually figured out exactly what was wrong! Got the unit to at least limp along while we decide on repair vs replace. A competitor did not get the unit back operating and just offered replacement options (or a very expensive repair and left it not working) and so we really appreciate hearing what was actually going on and why and would definitely work with Nic again.

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Katie Salberg
November 20, 2019

Completely satisfied. Great work, even when challenges arose. Very prompt and professional. Fair pricing.

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stan pace
October 18, 2019

Also -- these guys are super honest about repairs they plan to do. In the case of my old AC unit - JD offered up several new unit install options since the repair was likely not to last long. Super Install job on a new Trane unit - at fair price that could not be beaten by any competitor.

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Beth Thoresen
August 22, 2019

I highly recommend 919 Fix My AC! Their service is outstanding and their prices are fair. I purchased the maintenance package and have definitely gotten my money's worth - a really good value!!

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Taylor Vaughan
July 20, 2019

Noticed my AC out at about 8:00 PM, decided to leave a message on 919FixMyAC's web site because I like the idea of fixing rather than getting pressure to replace a whole system. Got a very friendly call from Chelsea the next morning and had an appointment for later that same day. Nic called to let me know he was on his way at the scheduled time, arrived, asked a couple of questions about the problem and promptly diagnosed the problem after a couple electric tester measurements. Replaced the faulty capacitor on the compressor unit and we were back in business in less than an hour of his arrival and less than 20 hours after we noticed a problem. Very friendly people, quick, fulfill promises, all at a fair price. Can't beat that!!

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Drew Gainor
July 18, 2019

These guys are awesome! Paul really took the time to figure out what has been causing our AC issues that have been plaguing us since we bought our house. He goes out of his way every time he is here to make sure we are happy and does not try to sell us any overpriced or unnecessary equipment we do not need. It's also worth mentioning how great their dispatcher Chandelor is. She is always on top of everything and squeezes us in if necessary.

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Emily Smith
June 10, 2019

WE HAVE COLD AC AGAIN!!! I cannot say enough great things about this company, they never fail to get things done on time. I've used them twice and each time they came out the same day. They always fix what needed to be done in a short amount of time. JD is always very nice over the phone and makes sure he can get someone out for me, for example I called this morning around 8:30am and someone was here within 30 mins! Nic was great to work with, very friendly and very efficient with his work. He was able to figure out the problem quickly and replace the part just as fast after picking it up. Also want to give a great review to Chandelor that I spoke with over the phone she was nice to talk to and was the one that gave me the pricing. I highly highly highly recommend them!!!! THANK YOU THANK YOU!!!

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c p
April 20, 2019

I'm done with asking friends and researching online and being worried about who to call for HVAC problems! My gas furnace stopped working this past winter, and Jason was very knowledgeable, fast, and explained his troubleshooting steps to me all along the way, which gave me complete confidence in the final analysis and costs involved. Now my AC is not working, and I'm back. It's so nice to have found a company I feel I can depend on and not have to worry about them trying to sell me a new system just because mine is10 years old!

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Bill Dollbaum
March 16, 2019

Great service

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Chris Smith
November 29, 2018

Professional, fair and knowledgeable. It was cold this morning and after turning up my thermostat to take the morning chill off, I noticed the temp in the house actually dropping a few degrees. Then I didn’t feel any air coming out the vents. Once the panic wore off a bit I decided I needed to call someone. After hearing their ads on the radio I decided to give them a call. They came out the same day and diagnosed the issue and it didn’t even require that I replace my 10 year old unit. $35 and the service call charge later I was back in business. Jeremy was a pleasure to work with and didn’t seem to mind me constantly hovering and asking questions. I will definitely call them again, in fact that call may happen soon as I think I may sign up for their HVAC maintenance. Thanks again!

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Ashley Nemeth
November 20, 2018

Tyron just came by, he was ontime and very polite. He finished everything up half an hour early. Great customer service and I've had them coming for almost 2 years, they clearly are not trying to sell me new units or upsell anything, just straight forward maintenance service. Can't say enough good things!

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Charity Watkins
November 12, 2018

Excellent service. Very responsive and attentive. Listened to my concerns. Toron was awesome and I will definitely use his service again. I highly recommend Toron and the company.

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Matt Kunat
November 9, 2018

We were very pleased with Toron and his efficient and personable service. He showed up and finished right on schedule. He was quick to troubleshoot and fix my two furnaces in the same visit. He was thorough and didn't mind my peppering him the whole time with questions. We will definitely use 919 Fix My AC again (next time my furnace needs attention.)

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A Google User
November 1, 2018

Outstanding work ! JD saved me thousands! JD originally came out to quote me for a new HVAC package unit. My existing HVAC unit is getting pretty old and was causing me a lot of problems. Expensive problems from what I had been told. Which is why I thought a new unit would be the better investment. As we talked about my existing HVAC unit, he inquired on why I thought I needed a new on. I gave him the 411 and that's when his curiosity took over. He wanted to see the unit in action. He said I could quote you for a new system, but if I can fix what you have then I'd rather save you those thousands. And that's what he did. Before I knew it, he was looking over the unit. Pointing out problems along the way. What started as an appointment to quote me for a brand new package HVAC unit, turned into a service call that possibly saved me over $7000! I couldn't be more happier. The unit is running without faults! I never expected such a response. Very grateful!! Will definitely use this company again...

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Barbara McLemore
November 1, 2018

I was in a panic trying to run a business and melting from the heat at the same time. They came immediately, figured out the problem, and it was no time before I was cool again. Now having a problem with my home unit, they are coming to give me an estimate to fix that one too. I highly recommend them!

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Michael Mureithi
October 22, 2018

Great work, honest quote, fair pricing

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Chris Hodges
October 8, 2018

JD and his entire team are nothing short of fantastic! From start to finish they all were friendly, helpful, knowledgeable, did exactly what they said they would do and made sure everything was exactly as it should be. Do yourself a favor, don’t call anyone else or even waste your time looking for anybody else, this team is the absolute best!

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Long Tonthat
October 3, 2018

Toron was quick, efficient and professional. He was kind and went the extra mile to make sure me and my child were taken care of. My AC blower motor had failed and it was replaced within 24 hours of Toron and me meeting initially even though the part was a special order. Scheduling the appointment couldn’t have been easier. Just shoot them a call!

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Devan Isenhower
September 14, 2018

Jeremy was knowledgeable, polite and professional. Thank you for making time to fix my AC on short notice before the hurricane. Will definitely use you guys again (although I hope my AC doesn’t break again...). Thank you!!

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John Lehnert
June 14, 2018

The tech they sent was awesome, he really new his stuff. (Jason). Fix my problem in no time. I will call them for all my AC problem.

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